Terms of Sale
TERMS OF SALE
Wildwood Enterprises LLC distributes solely to registered, legitimate, commercial businesses requiring resale certificate and/or tax id.
Certain products and brands may only be available to qualified brick & mortar stores, have specific online sale regulations, and/or may not be available to all geographic locations.
Wildwood Enterprises reserves the right to terminate account access for any reason or violation of regulations.
RETURNS/ORDER ERRORS: Due to the nature of trading cards, all sales are final and non-returnable. No returns or refunds for any product that has been opened and/or searched. All Return claims must be sent within 5 business days of order receipt of product to qualify for return claim consideration. All Order Error claims must be sent within 3 business days of order receipt of product to qualify for claim resolution. Absolutely no claims older than 10 business days from delivery date will be considered for any refund, return or replacement.
REFUNDS: Refund will only be considered for incorrect product shipped. Partial refunds may be offered for damaged product. No refunds or exchange for orders delivered and damaged by delivery company (USPS, UPS, FedEx, etc.), natural elements or mechanical issues at delivery location. This includes but not limited to, wind, rain, snow or fire. Orders stolen/missing from shipping location where tracking shows delivered and recipient claims non-delivery are not eligible for refund or exchange. No refunds for manufacturer production damage (mars, streaks, lines, dents, dings, etc.) that occurred during creation of the product. These issues must be claimed with manufacturer. Undelivered orders will be considered for a refund only after 30 days from ship date unless tracking shows in transit. All Refund claims must be sent within 3 business days of order receipt of product to warrant consideration. Refund request require the following: Clear, readable pictures of incorrect or damaged product and pictures of shipping carton with shipping label attached are required. All refund approvals are at the discretion of Wildwood Enterprises and their representatives.
INTERNATIONAL ORDERS: All International Orders are all purchased as is, non-refundable and non-returnable. This includes all orders shipped thru re-ship agencies located in US.. Since the shipping for International orders is paid by the buyer, all claims for refunds of non-delivered or damaged shipments are the responsibility of the buyer to file claim with freight carrier.
PRICE CHANGES: No refunds are given for differences in product pricing due to market price adjustments.
ORDER CANCELLATON: For orders cancelled within 30 days of delivery, email request to sales@wildwood-enterprises.com, a 15% charge ($5.00 minimum) will be deducted to cover payment of processing fees applied to purchase and refund that cannot be recovered and are incurred by WWE..